Security DepositOnline Security Deposit

Why do we ask for a security deposit?

To ensure the property is well-cared for during your stay, we place a temporary hold (pre-authorization) on your credit card.

This is not a payment. You won’t be charged unless damage is reported.

What amount is held?

The amount depends on your property — usually between €500 and €2000.

What happens after my stay?

• If everything is in order, the hold is automatically released within 30 days.
  
  
• If damage is found, we will contact you before any amount is taken, and only the cost of repairs will be charged.

What if I notice something wrong when I arrive?

Please let us know as soon as possible by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone.
This ensures your deposit is not affected by any previous damage.

How do I pay the online security deposit?

You’ll receive an email and see a button on your customer dashboard.
Click “Secure My Deposit” — you’ll be redirected to a secure page to authorize the hold with your card.

It’s fast, safe, and saves time at check-in!